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New body set up to monitor introduction of computer system into NHS
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     Harry Cayton, director of patients and the public in the NHS, is to head a new body that aims to ensure that the public and NHS staff get the most out of the new computer systems that are being introduced as part of the National Programme for IT.

    The Care Record Development Board will gather the views of patients and clinical and non-clinical staff through 60 or so action teams that will operate primarily as a virtual network through the board’s website, explained Mr Cayton, who is also known as the patients’ tsar.

    Each action team will be assigned a particular piece of work—such as the diabetes care pathway or e-prescribing—and will report on its implementation and acceptability to the board’s 15 members. The board will then decide how to tackle any problems that the action teams identify in order to improve the system’s application.

    "Our work is to create a consistent approach to personal care to help the people who use the NHS and people who work in the NHS to reduce error, increase people’s understanding of how they are cared for, and improve the process, choice, and control for patients," said Mr Cayton. "We want to produce something that is practicable and easy to use. We want staff to be able to say, ‘this is fantastic and it is going to make my job a lot easier,’ not that it is something that is not going to work."

    Asked whether it was too late in the day to get patients’ and users’ input into IT systems that are due to be rolled out to hospitals starting in the next few months, Mr Cayton said he believed that the software had enough flexibility to allow for modification and customisation.

    "The board’s job is to set the priorities for the development of the care record to establish the action teams that are going to be doing the work and quality assure the process, not to try and invent everything," he said.

    The new board replaces the previous Public Advisory Board and the National Clinical Advisory Board.

    Mr Cayton will have three deputy chairs: Mr Talib Yaseen, director of nursing at North Cumbria Acute NHS Trust; Professor Cyril Chantler, chairman of he King’s Fund; and a third person from social care to be appointed shortly.

    The remaining 12 board members will be recruited from 19 shortlisted applicants and will include clinicians and lay people.(London Zosia Kmietowicz)