基于ABC态度模型的消费者重复购买意愿研究
[17]Lim Nena. Consumers’ perceived risk： sources versus consequences[C]//Pacific Asia Conference on Information(PACIS 2002). Elsevier Science， 2003：216-228.
[18]Miyazaki A D， Fernandez A. Consumer Perceptions of Privacy and Security Risks for Online Shopping[J]. Journal of Consumer Affairs， 2001， 35(1)：27-44.
[19]Pavlou P A. Consumer Acceptance of Electronic Commerce： Integrating Trust and Risk with the Technology Acceptance Model[J]. International Journal of Electronic Commerce， 2003， 7(7)：101-134.
[20]Lopez-Nicolas C， Molina-Castillo F J. Customer Knowledge Management and E-commerce： The role of customer perceived risk[J]. International Journal of Information Management， 2008， 28(2)：102-113.
[21]Bradach J L， Eccles R G. Price， Authority， and Trust： From Ideal Types to Plural Forms[J]. Annual Review of Sociology， 1989，15(1)：97-118.
[22]Chiu C， Chang C， Cheng H， et al. Determinants of customer repurchase intention in online shopping[J]. Online Information Review， 2000，33(4)：761-784.
[23]Gefen D， Karahanna E， Straub D W. Inexperience and experience with online stores： the importance of TAM and trust[J]. IEEE Transactions on Engineering Management， 2003， 50(3)：307-321.
[24]Limayem M， Cheung C M K. How Habit Limits the Predictive Power of Intention： The Case of Information Systems Continuance.[J]. Mis Quarterly， 2007，31(4)：705-737.
[25]Davidow M.Have you heard the word？ The effect of word of mouth on perceived justice，satisfaction and repurchase intentions following complaint handling[J].Journal of Consumer Satisfaction Dissatisfaction & Complaining Behavior，2003，16.
[26]Chitturi R，Raghunathan R，Mahajan，et al.Delight by design： The role of hedonic versus utilitarian benefits[J].Journal of Marketing，2008，72： 48-63.
[27]Lin G T R， Sun C. Factors influencing satisfaction and loyalty in online shopping： an integrated model[J]. Online Information Review， 2009， 33(3)：458-475(18).
[28]Lankton N K， Wilson E V， Mao E. Antecedents and determinants of information technology habit[J].Information & Management， 2010， 47(5-6)：300-307.
[29]李玉萍， 崔丙群. 基于归因理论的顾客网上重复购买意愿研究[J].商业研究，2015(6)：120-125.
[30]Jacoby J， Kaplan L B. The Components of Perceived Risk[C]//Advances in Consumer Research，1972.
[31]Doney P M， Cannon J P. An examination of the nature of trust in buyer-seller relationships[J].Journal of Marketing， 1997，61(2)：35-51.
[32]Zhao L， Lu Y， Zhang L， et al. Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services： An empirical test of a multidimensional model[J]. Decision Support Systems， 2012，52(3)：645-656., 百拇医药(李琪 王璐瑶)
[18]Miyazaki A D， Fernandez A. Consumer Perceptions of Privacy and Security Risks for Online Shopping[J]. Journal of Consumer Affairs， 2001， 35(1)：27-44.
[19]Pavlou P A. Consumer Acceptance of Electronic Commerce： Integrating Trust and Risk with the Technology Acceptance Model[J]. International Journal of Electronic Commerce， 2003， 7(7)：101-134.
[20]Lopez-Nicolas C， Molina-Castillo F J. Customer Knowledge Management and E-commerce： The role of customer perceived risk[J]. International Journal of Information Management， 2008， 28(2)：102-113.
[21]Bradach J L， Eccles R G. Price， Authority， and Trust： From Ideal Types to Plural Forms[J]. Annual Review of Sociology， 1989，15(1)：97-118.
[22]Chiu C， Chang C， Cheng H， et al. Determinants of customer repurchase intention in online shopping[J]. Online Information Review， 2000，33(4)：761-784.
[23]Gefen D， Karahanna E， Straub D W. Inexperience and experience with online stores： the importance of TAM and trust[J]. IEEE Transactions on Engineering Management， 2003， 50(3)：307-321.
[24]Limayem M， Cheung C M K. How Habit Limits the Predictive Power of Intention： The Case of Information Systems Continuance.[J]. Mis Quarterly， 2007，31(4)：705-737.
[25]Davidow M.Have you heard the word？ The effect of word of mouth on perceived justice，satisfaction and repurchase intentions following complaint handling[J].Journal of Consumer Satisfaction Dissatisfaction & Complaining Behavior，2003，16.
[26]Chitturi R，Raghunathan R，Mahajan，et al.Delight by design： The role of hedonic versus utilitarian benefits[J].Journal of Marketing，2008，72： 48-63.
[27]Lin G T R， Sun C. Factors influencing satisfaction and loyalty in online shopping： an integrated model[J]. Online Information Review， 2009， 33(3)：458-475(18).
[28]Lankton N K， Wilson E V， Mao E. Antecedents and determinants of information technology habit[J].Information & Management， 2010， 47(5-6)：300-307.
[29]李玉萍， 崔丙群. 基于归因理论的顾客网上重复购买意愿研究[J].商业研究，2015(6)：120-125.
[30]Jacoby J， Kaplan L B. The Components of Perceived Risk[C]//Advances in Consumer Research，1972.
[31]Doney P M， Cannon J P. An examination of the nature of trust in buyer-seller relationships[J].Journal of Marketing， 1997，61(2)：35-51.
[32]Zhao L， Lu Y， Zhang L， et al. Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services： An empirical test of a multidimensional model[J]. Decision Support Systems， 2012，52(3)：645-656., 百拇医药(李琪 王璐瑶)