【摘要】护理人员必须不断提高自身素质、具备良好的沟通技巧及方式,沟通时要实际、因势利导,强调针对性语言,以理服人,沟通内容要有科学性、针对性、实事求是,善于控制自己的不良情绪,带给病人温馨的感受。争取创造一个病人信赖的护理环境,以取得良好的护理效果,达到护患关系的最佳状态。

    【关键词】护士;沟通;技巧

    Discusses the nursing work shallowly the communication skill

    Sun Shujie1Fang Suping2

    【Abstract】The nursing staffs must enhance unceasingly own quality, has the good communication skill and the way, when the communication must actual, adroitly guide action according to circumstances, emphasize the pointed language, convinces people by reasoning, the communication content must have the scientific nature, pointed, realistic, is good at controlling own bad mood, takes to the patient the warm feeling. Strives for nursing environment which creates a patient to trust, makes the good nursing progress, achieves protects the trouble relations the optimum condition.

    【Key words】Nurse; Communication; Skill

    【中图分类号】R197.323【文献标识码】C【文章编号】1002-574X(2010)07-0118-01

    随着医学模式的转变及整体护理的深入开展,人们越来越重视心理社会因素对疾病的影响,护士在临床护理过程中与病人沟通、交流也越来越多,沟通的作用也就进一步得到体现 ......