【摘要】目的 通过对社区高血压患者进行电话随访,提高患者对社区卫生服务工作的满意度。方法 成立社区卫生服务中心,对该区高血压患者建档,收集随访资料,通过电话随访了解患者病情并进行健康教育及征求意见。结果 提高了患者对社区卫生服务工作的满意度(P<0.01),并在随访中发现24例患者未来社区复诊,其中5例属住院治疗。结论 对社区高血压患者进行定期电话随访,给予延续性健康教育,有利于提高患者的满意度和治疗依从性。

    【关键词】高血压患者社区卫生电话随访满意度

    【中图分类号】R197.1【文献标识码】A 【文章编号】1004-7484(2010)03-000-02

    Community conducted a telephone follow-up of hypertensive patients Effect Analysis

    【Abstract】Objective:Hypertensive patients through telephone follow-up of the community to improve community health services, patient satisfaction with the work of.Methods:The establishment of community health service centers, patients with hypertension in the archiving area, follow-up data gathered by telephone follow-up understanding of patient's condition and conduct health education and to seek the views of.Results: Improve community health service patient satisfaction (P<0.01), and in follow-up found in 24 patients, the future of the community referral, of which 5 patients required hospitalization.Conclusion:Community regular telephone follow-up of hypertensive patients, given the continuity of health education, help to improve patient satisfaction and treatment compliance line. ......