【摘 要】目的：研究六西格玛理念护理措施在门诊输液室中的应用。方法：选取我院门诊输液室2018年3月至2019年3月接诊的100例患者，按照随机数表法，把其均分为对照组和观察组。对照组常规护理，观察组六西格玛理念护理。评价护理满意度、发生护患纠纷、护理差错的发生率。结果：观察组护理的满意度明显高于对照组，护患纠纷、护理差错的发生率均明显低于对照组，差异有统计学意义(P<0.05)。结论：六西格玛理念在门诊输液室中的应用效果显著。

    【关键词】门诊输液室;六西格玛;满意度;护患纠纷

    Abstract：Objective To study the application of Six Sigma concept nursing measures in outpatient transfusion room. Methods 100 patients in our outpatient transfusion room from March 2018 to March 2019 were selected. According to the random number table method ......