李娟 崔玲燕

    【摘 要】目的：针对健康管理中心护理服务，探究护理细节干预的应用效果。方法：将我健康管理中心2020年8月至2021年8月收录的90例体检者进行研究，分别采取常规护理干预以及护理细节干预，对比临床效果。结果：两组的管理质量在干预前对比无统计学差异(P>0.05)。观察组干预后的沟通技巧、服务质量、操作技能以及整体管控评分较对照组更高，对比有统计学差异(P<0.05)。观察组的管理依从率(95.56%)较对照组(82.22%)更高，对比有统计学差异(P<0.05)。观察组的护理满意度(97.78%)较对照组(84.44%)更高，对比有统计学差异(P<0.05)。结论：护理细节干预能提高健康管理中心的管理质量，提高管理依从性，改善护理体验，值得地方大力推广。

    【关键词】护理细节干预；健康管理中心；护理服务；效果观察

    Observation on the application effect of nursing detail intervention in nursing service of health management center

    Li Juan， Cui Lingyan

    Weihai Municipal Hospital affiliated to Shandong University， Weihai Shandong 264200， China

    【Abstract】Objective：To explore the application effect of nursing detail intervention in the nursing service of health management center. Methods： 90 cases of physical examination in our health management center from August 2020 to August 2021 were studied. Routine nursing intervention and nursing detail intervention were respectively adopted to compare the clinical effects. Results： There was no statistical difference in management quality between the two groups before intervention (P>0.05). The communication skills ......