[摘要]创新是一个民族进步的灵魂，是一个国家兴旺发达的不竭动力。医院在日趋激烈的医疗市场竞争中，着力围绕服务创新来提升医疗质量和服务水平，以精湛的技术诊治疾病、以高尚的情怀关爱病人，努力营造一个温馨、舒心、放心的就诊环境。经过几年的探索与实践，逐步形成了医院自身的服务特色，为医院可持续发展注入了新的活力并取得显著成效。

    [关键词]医院服务创新

    [Abstract] The paper argues that is the soul and driving force of hospital management and reform and that daring to and Knowing how to serve innovations are indispensable to enhancing the core competitiveness of hospital and promoting its fast and sustainable growth. To create the environment of hospital level degree of customer satisfaction in medical services depends on the finenss techique of diagnosis and treatment for the patients . It is necessary that the main line innovative progress ran through the entire process of the construction of strengthening the quality and professional morals of technical personnel .

    [Key words] HospitalserviceInnovation

    随着我国医疗制度改革的不断深入和卫生事业的快速发展 ......